Welcome to Hugo’s FAQ
We know a visit to Hugo’s can come with a few questions—like where to park, how to find the door, or whether we have gluten-free options. To make your experience as smooth as possible, we’ve answered some of the most common questions below. Whether you’re planning a night out, ordering takeout, or just exploring our menu, we want your visit to feel effortless from start to finish.
You were a little hard to find—where exactly are you?
We know—we like to think of ourselves as a hidden gem! Hugo’s is located at 3206 University Avenue in Des Moines’ Drake neighborhood, inside the same building as WesleyLife Meals on Wheels. Look for the WesleyLife building and our covered patio along University Avenue—you’re in the right place.
Where can I park?
Free parking is available directly behind the building. We share the lot with WesleyLife Meals on Wheels, so if you see their fleet of delivery vehicles, you’re in the right spot.
Where is the entrance?
From the parking lot behind the building, walk along the building toward University Avenue. Look for the door labeled “Main Entrance.” Once inside, you’ll find Hugo’s just off the main lobby.
Do you offer gluten-free options?
Yes! We offer gluten-free pizza crusts and take special care when preparing them, including changing gloves, using a separate pizza paddle and cutting board, and cooking the pizza on a pan.
However, our dough is made fresh in-house and all pizzas are prepared in a shared kitchen and cooked in the same wood-fired oven, so we cannot guarantee a completely gluten-free environment and cross-contact may occur.
What if I have dietary restrictions?
We’re happy to accommodate dietary needs whenever possible. If you have a food allergy or dietary restriction, please contact the restaurant before your visit and let your server know when you arrive. Our team can help guide you through the menu and discuss what modifications may be available.
Do you have vegan or vegetarian options?
Yes! We offer a variety of vegetarian options, along with vegan-friendly choices and dairy-free cheese. Many dishes can also be modified to accommodate dietary preferences—just ask your server and we’ll be happy to help.
Our menu is clearly marked to make finding options easier:
VG – Vegetarian
V – Vegan
DF – Dairy-Free
GF – Gluten-Free
Do you sell gift cards?
Yes! Hugo’s gift cards are available for purchase both online and in the restaurant. Online gift cards are available in amounts up to $200. For larger amounts, please contact or visit the restaurant and we’ll be happy to help.
Gift cards make a great gift for lunch, dinner, Happy Hour, or a night out at Hugo’s.
Do you have non-alcoholic options?
Yes! We offer a thoughtful selection of non-alcoholic beverages, including spirit-free cocktails, N/A beer, and non-alcoholic wine by the bottle. Our offerings may change seasonally, so ask your server or bartender about what’s currently available.
Do you offer pickup or delivery?
Yes! Hugo’s is available on DoorDash for both pickup and delivery. Prefer to order directly from us? Give the restaurant a call to place a carryout order, and we’ll have it ready for you to pick up.
Are you connected to Meals on Wheels/WesleyLife?
Yes! Hugo’s shares a building with WesleyLife’s Meals on Wheels program, but we are independently owned and operated. We’re proud to be part of a space dedicated to food and community.
Directly beneath Hugo’s is the Prairie Meadows Hydroponic Farm, which grows fresh greens and herbs year-round—including ingredients that make their way upstairs to our kitchen.
Can I bring my own bottle of wine?
Yes! Guests are welcome to bring a bottle of wine that is not currently offered on our wine list. A corkage fee of $20 per bottle applies.
If you’re looking to explore our wine list instead, join us on Wednesdays for Wine-Down Wednesday, when all bottles are half-price all day.
Do I need a reservation?
Reservations are not required, and walk-ins are always welcome! However, because Hugo’s is an intimate restaurant with limited seating, we recommend making a reservation whenever possible.
Our dining room and patio can fill quickly, especially during peak dining times, beautiful patio weather, and when events are happening around Des Moines. If you have a specific date or time in mind, reserving ahead is the best way to make sure we have a table waiting for you.
Reservations can be made online through Tock.
Do you have a dress code?
We don’t have a formal dress code — we just want you to feel comfortable and enjoy your time with us. Whether you’re coming in casual or a bit dressed up, you’re always welcome at Hugo’s.
Do you have Happy Hour?
Yes! Join us for Happy Hour Tuesday through Saturday from 3–6pm, featuring select $10 cocktails and select wood-fired pizzas. It’s an easy way to settle in after work, meet up with friends, or start your evening at Hugo’s.
Visit our Happy Hour page to see the current offerings and learn more.
What is Wine-Down Wednesday?
Every Wednesday is Wine-Down Wednesday at Hugo’s! Enjoy half-price bottles of wine all day, from 11am–9pm, whether you’re joining us for lunch, Happy Hour, or dinner.
Wine-Down Wednesday is available for dine-in guests, and every bottle on our wine list is included.
Learn more about Wine-Down Wednesday.
Are you open for lunch?
Yes! Hugo’s is open for lunch Tuesday through Saturday starting at 11am. Whether you’re stepping away from work, meeting friends, having a casual business lunch, or visiting the Drake neighborhood, our full menu of wood-fired pizzas, salads, Mediterranean-inspired dishes, and more is available throughout the day.
Reservations are welcome, and carryout and delivery are also available.
Do you have outdoor patio seating?
Yes! Hugo’s has a spacious covered patio overlooking University Avenue, perfect for lunch, Happy Hour, or dinner when the weather cooperates. Patio tables can be reserved when available, and well-behaved dogs are welcome to join you outdoors.
Because patio seating is seasonal and weather-dependent, availability may change throughout the year.